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Terms of Service

These Terms of Service ("Terms") govern your use of reply-anywhere, a service provided by Hopinio ("we," "our," or "us"). By accessing or using our service, you agree to be bound by these Terms.

Quick Summary

  • • You must be 13+ years old to use our service
  • • Free plan includes 20 AI replies per month
  • • You're responsible for content you post using our AI
  • • 7-day refund policy for paid subscriptions
  • • We may collect usage data to improve the service

1. Acceptance of Terms

By accessing, downloading, installing, or using reply-anywhere, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our service.

2. Eligibility

You must be at least 13 years old to use reply-anywhere. If you are between 13 and 18 years old, you represent that you have your parent's or guardian's permission to use the service. By using our service, you represent and warrant that you meet these age requirements.

3. Service Description

reply-anywhere is a Chrome extension that provides AI-powered response generation for various platforms including Gmail, YouTube, Instagram, LinkedIn, and other websites. Our service uses advanced AI models (ChatGPT and Claude) to help users craft thoughtful responses.

4. User License and Restrictions

We grant you a personal, non-exclusive, non-transferable, revocable license to use reply-anywhere according to these terms. You agree not to:

  • Reverse engineer, decompile, or disassemble the software
  • Use the service for illegal, harmful, or unethical purposes
  • Violate any third-party platform's terms of service
  • Share your account credentials with others
  • Attempt to bypass usage limitations or security measures
  • Use the service to generate spam, harassment, or harmful content

5. AI-Generated Content Responsibility

Important Notice

While our AI models generate helpful responses, users are solely responsible for reviewing, editing, and approving all AI-generated content before posting. We are not responsible for the accuracy, appropriateness, or consequences of content posted using our service.

6. Subscription Plans and Billing

Free Plan

Our free plan includes 20 AI-powered responses per month, access to basic features, and email support.

Paid Plans

Paid subscriptions provide additional features, higher usage limits, and priority support. Billing is handled through Paddle, our payment processor.

  • Subscriptions automatically renew unless cancelled
  • Price changes will be communicated 30 days in advance
  • You can cancel anytime through your account settings
  • Refunds are available within 7 days of purchase

7. Data Collection and Privacy

We collect usage analytics and AI conversation history to improve our service. All data collection is detailed in our Privacy Policy and complies with GDPR, CCPA, and other applicable privacy laws. We do not sell or share personal information with third parties for marketing purposes.

8. Platform Compliance

Users must comply with the terms of service and community guidelines of all platforms where reply-anywhere is used (Gmail, YouTube, Instagram, LinkedIn, etc.). Violations of platform policies may result in suspension of your reply-anywhere account.

9. Service Availability and Modifications

We strive to maintain high service availability but cannot guarantee 100% uptime. We reserve the right to modify, suspend, or discontinue any part of our service with reasonable notice. We may perform maintenance that temporarily affects service availability.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HOPINIO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF THE SERVICE.

11. Indemnification

You agree to indemnify and hold harmless Hopinio, its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of the service, violation of these terms, or infringement of any third-party rights.

12. Dispute Resolution

Resolution Process

  1. Contact our support team at [email protected]
  2. If unresolved, disputes will be handled through binding arbitration
  3. Arbitration will be conducted under the rules of the American Arbitration Association
  4. You may opt out of arbitration by emailing us within 30 days of account creation

13. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to conflict of law principles. Any legal action or proceeding relating to these Terms shall be instituted in the courts of Delaware.

14. Termination

Either party may terminate this agreement at any time. We may suspend or terminate your account immediately if you violate these Terms. Upon termination, your right to use the service ceases immediately, but provisions regarding liability, indemnification, and dispute resolution survive.

15. Changes to Terms

We may update these Terms from time to time. Material changes will be communicated via email or through the service. Continued use of reply-anywhere after changes constitutes acceptance of the new Terms.

16. Contact Information

Get in Touch

17. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining Terms remain in full force and effect.

Effective Date: July 1, 2025
Last Updated: July 1, 2025
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